To qualify for the federal Lifeline program, individuals or families must have an income of 135% or less of federal poverty guidelines or participate in any of the following programs:

• Medicaid

• Supplemental Nutrition Assistance Program (SNAP)

• Supplemental Security Income (SSI)

• Federal Public Housing Assistance

• Veterans Pension and Survivors Benefit Programs


If you are a recipient of one of these programs, you should call your local phone service provider to confirm your eligibility and to enroll.


For Frontier Communications, call 1-800-921-8101

For all other phone companies, call your local telephone provider.


You can also apply through the FCC with this link here and view participating companies in your area from the FCC here.


A full list of participating companies is available from the Illinois Commerce Commission at this link.