To qualify for the federal Lifeline program, individuals or families must have an income of 135% or less of federal poverty guidelines or participate in any of the following programs:

• Medicaid

• Supplemental Nutrition Assistance Program (SNAP)

• Supplemental Security Income (SSI)

• Federal Public Housing Assistance

• Veterans Pension and Survivors Benefit Programs


If you are a recipient of one of these programs, you should call your local phone service provider to confirm your eligibility and to enroll.


For Frontier Communications, call 1-800-921-8101

For all other phone companies, call your local telephone provider.


A full list of participating companies is available from the Illinois Commerce Commission at this link.